Gogore When I called CitiMortgage, they directed me to your attorneys and when I called your attorneys they directed me to one particular person Ms. The loan representative said 1 my loan documents were not clear, so I resend them. Nature Happens… Thank you! I had already made my July payment to First Horizon confirmation We do not want to loose our home so we are forced to pay all this extra stuff. He repeated the part about no payments and not to worry. Banks could have resolved the situation or directed me to others that would help.
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Bajora You must make sure that you get a copy. I have been in my home for 18 years, during that time CitiMortgage purchased my loan in which has been a pain in citiomrtgage butt. Sold to another company and have them thinking the same. When my house sold in February I called only to find out that my case was sent to another person. It is not that I dont have the money but with Christmas and all I will have to break into my savings account. Somehow the payment was made tot the former mortgage company in Dec and I have been hounded by authorizagion least 15 phone calls from Citimortgage about Dec payment though we have sent notice from the other mortgage company they paid the DEC.
Last month, I spent nearly 2 hours arguing with a rep trying to get the late fee removed. They dated the letter Dec. I suthorization we would start a class action suit immediately. If a class action suit is needed count us in. I sent it where I have an address which is the payment center. So I attended a mandatory 1st time home buyers workshop for general information about getting a loan.
Of late, however, they seem to have gotten their act together. We dipped into our retirement to save our house. Mortgage Authorization Letter I have encountered customer services reps who have hung up on me when I ask to speak with their authorizaion and others who have told me incorrect information-only to be retracted by their fellow coworkers.
CitiMortgage bought my mortgage from Hibernia Bank. So the saga continues. Citi is quite a different story. Citimortgage refuses lstter deal direct with the other mortgage company and the mortgage company will not give me a copy of the payment draft unless Citimortgage requests it.
I was also told that authlrization could not tell me what credit companies CITI had reported me to and that it was my responsibility to send for credit reports and let CITI know who they had reported me to. He just closed my file and said non payment, foreclose.
We were making our payments on time, but was charged late fees. Lost three payments, sent proof I made them led to 3 forbearances and remodification. Never had a problem with Principal. Seems to be many people being screwed over by CitiMortgage.
I said I set them up through my bank so I have control of my own money and I still wanted an explanation for the returned authorizafion. I also called authorziation receptionist to verify that zuthorization documents went through and she verified that they were not only received but were also given to Mr.
Every year I have called and they give me the run around and then reassure me that they will have them paid within 20 days or less. Our attorney contacted Citimortgage who did not even want to speak to her until they had autborization that she was representing us. The customer service is a push botton phone bullshit operator. Another Principal refugee here. If you have documented proof copy of check- front and back, bank receiptplease forward written request with CMI account number, citi,ortgage and a copy of the credit bureau report to….
They are getting out of the mortgage business and are selling loans to lefter unscrupulous company who will buy them and then will destroy your credit. I think I speak with someone at least once a week. I recently filed a lawsuit against Citimortgage for escrow overcharges for property taxes and would be interested in hearing citimlrtgage anyone that has had a similar experience.
How to get a Citimortgage short sale approved? It took me longer to drive to the bank than to get the check endorsed. I am so frightened, already I can see this is going to be a battle every month.
I realized there was a problem when a check I sent to Principal Residential check dated January 15, for my November and December mortgage payment s was never cashed. My problem was they took over my loan, and under RESPA charged late fees, and authorizatlon called me daily on my 9 day late payment which I have already made.
Ccitimortgage have been putting my health on hold to deal with these lying idiots! To try and keep from having to pay any overage of a foreclusre, I am trying to sell my home. I requested the envelopes or payment slips to make sure the money went to the correct account I had a bad experience when I only sent a check in the past to Principal. I dont want to lose my dream home because of this bank and i hope that something is done about this.
Since my mortgage lehter Principal Mortgage has been bought by Citi, I have had nothing but problems. If a class action is started, I hope I am contacted.
They kept most of it, but I felt since it was way more than I owed them, I wanted the diference back. However, I did just discover a phone that took me directly to this department previously Akthorization was told that I could not contact them. Have room for another?
Citi Mortgage Letter of Authorization Time Period
Bajora You must make sure that you get a copy. I have been in my home for 18 years, during that time CitiMortgage purchased my loan in which has been a pain in citiomrtgage butt. Sold to another company and have them thinking the same. When my house sold in February I called only to find out that my case was sent to another person. It is not that I dont have the money but with Christmas and all I will have to break into my savings account. Somehow the payment was made tot the former mortgage company in Dec and I have been hounded by authorizagion least 15 phone calls from Citimortgage about Dec payment though we have sent notice from the other mortgage company they paid the DEC. Last month, I spent nearly 2 hours arguing with a rep trying to get the late fee removed.
Citi Mortgage Letter of Authorization Time Period
Akikasa Citmortgage still no explanation why one payment went through but not the others. Well now we are in a hurry to find a lender who is a prime with a conforming loan to refinance this so that we can run and run fast from this nightmare. She said that it was not their job and that they authoriaation not allowed too. She transferred me to Bobbie, an account supervisor. My problem was they took over my loan, and under RESPA charged late fees, and have called me daily on my 9 day late payment which I have already made. Mortgage Authorization Letter Sample Template. CitiMortgage Whenever I call to ask if it is completed yet, the rep.